Effective Date: 29 September 2026

Last Updated: 29 September 2026

This Privacy Policy explains how Axmion Technology Pvt Ltd ("Wynner", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the Wynner mobile application. (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

Depending on the features you use, we may collect:

1. Account information: Mobile number, OTP verification details, full name, gender, state, city/district, and email address where provided.
2. Profile information: Profile photo, date of birth, and preferred language where you choose to provide them.
3. Delivery information: Recipient name, mobile number, address, landmark, city, state, country, PIN code, and address type such as Home, Office, or Other.
4. Order information: Products or rewards ordered, order details, delivery information, order status, and related transaction information.
5. Activity information: Coins or points earned, advertisements viewed, contests participated in, rewards redeemed, and related activity history.
6. Support information: Messages, complaints, and images or other attachments submitted through Help & Support or support tickets.
7. Business information: Where applicable, business/company name and GST information for business or wholesale-related accounts.

1.2 Information Collected Automatically

When you use the Service, certain information may be collected automatically, including:

1. Device model and operating system version.
2. Application version and basic technical information.
3. IP address and network-related information.
4. Firebase Cloud Messaging (FCM) device/push notification token.
5. App activity, interaction, and usage information.
6. Error, diagnostic, and crash information.
7. Advertising identifiers, such as the Google Advertising ID, where applicable.

We use this information primarily to operate, secure, maintain, and improve the Service and to support advertising and notification functionality.

1.3 Payment Information

Payments made through the Service may be processed by Razorpay.

We do not intentionally store your complete card number, CVV, UPI PIN, or net-banking password on our servers.

We may receive payment-related information such as:

1. Payment/order ID
2. Transaction status
3. Transaction amount
4. Payment method or payment method type
5. Other information necessary to reconcile and manage the transaction

Payment processing is subject to Razorpay's applicable terms and privacy practices.

2. Device Permissions

Depending on the features you use, the application may request the following permissions:

We do not use the camera or selected-photo access to collect content that you have not chosen to provide through the relevant feature.

You can manage or disable available permissions through your device settings. Disabling certain permissions may affect the availability of related features.

3. How We Use Your Information

We may use the information we collect to:

1. Create and manage your Wynner account.
2. Verify your mobile number through OTP.
3. Maintain and update your profile.
4. Process orders and deliver products or rewards.
5. Process and reconcile payments.
6. Maintain your coins, points, wallet, rewards, and related activity records.
7. Operate contests and related activities.
8. Determine and communicate contest or reward results.
9. Deliver rewards and orders.
10. Send transactional, service-related, and promotional notifications.
11. Respond to support requests and resolve complaints.
12. Detect and prevent fraud, misuse, fake accounts, unauthorized activity, and reward abuse.
13. Monitor and improve application performance and reliability.
14. Understand application usage and improve features and user experience.
15. Display and measure advertisements.
16. Comply with applicable legal, regulatory, tax, accounting, and governmental requirements.
17. Protect the security, rights, property, and users of the Service.

4. Advertising

The Wynner application may display advertisements, including rewarded advertisements, through third-party advertising and mediation providers such as Google AdMob and Unity LevelPlay, together with their applicable mediation or advertising partners.

These third parties may process information such as device identifiers, advertising identifiers, IP address, approximate location derived from IP where applicable, advertisement interactions, and other technical information for purposes such as:

1. Delivering advertisements.
2. Measuring advertisement performance.
3. Limiting advertisement frequency.
4. Detecting invalid or fraudulent advertising activity.
5. Providing personalised or non-personalised advertising, depending on applicable settings and consent requirements.

You may be able to reset your advertising identifier or manage personalised advertising through your device's privacy or advertising settings.

For more information:

1. Google Privacy Policy: https://policies.google.com/privacy
2. Unity Privacy Policy: https://unity.com/legal/privacy-policy

5. How We Share Information

We do not sell your personal information.

We may share information with third parties only where reasonably necessary to provide, maintain, secure, or improve the Service, including:

Service Providers

We may use third-party service providers for services such as:

1. Payment processing, including Razorpay.
2. Push notifications and application infrastructure, including Firebase.
3. Advertising and advertising mediation, including Google AdMob and Unity LevelPlay.
4. Video or media services, including YouTube where applicable.
5. Hosting, cloud storage, analytics, security, and technical infrastructure.

These providers may process information only as necessary to provide their respective services and according to their applicable terms and privacy policies.

Delivery Partners

For orders or rewards requiring delivery, we may share information such as your name, phone number, and delivery address with relevant delivery or logistics partners so that they can complete the delivery.

Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

1. Comply with applicable law or legal processes.
2. Respond to lawful requests from government authorities.
3. Enforce our terms and policies.
4. Investigate fraud, security incidents, or misuse.
5. Protect the rights, safety, and property of Wynner, our users, or others.

Business Transfers

If Wynner or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, or sale, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

Sharing Through Your Device

If you use an in-app sharing feature, the information or content you choose to share will be transferred to the application or service you select. The privacy practices of that third-party application will apply to information you share with it.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your information against unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include:

1. HTTPS/encrypted network communication.
2. Authentication and access controls.
3. Server-side security measures.
4. Appropriate protection of application credentials and tokens.
5. Security monitoring and error detection.

Certain information, such as login tokens and application preferences, may be stored locally on your device.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

1. Provide and maintain the Service.
2. Maintain your account and transaction history.
3. Fulfil legal, tax, accounting, regulatory, security, or fraud-prevention requirements.
4. Resolve disputes and enforce applicable agreements.

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

Certain transaction, payment, accounting, or fraud-prevention records may need to be retained for longer periods where required by law.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

1. Access and update certain profile information through the application.
2. Manage notification permissions through your device settings.
3. Manage advertising preferences through your device settings.
4. Request information about personal data associated with your account.
5. Request correction of inaccurate information.
6. Request deletion of your account and applicable personal information, subject to legal retention requirements.
7. Withdraw consent where processing is based on consent.

You may request account deletion through the available account-deletion functionality in the application or by contacting us at:

Email: contact@axmiontechnology.in

Where account deletion is requested, we will process the request in accordance with applicable law and our data-retention requirements.

Any coins, points, rewards, or other benefits associated with a deleted account may be forfeited unless otherwise required by applicable law or expressly stated by Wynner.

9. Account Deletion

Wynner provides an account deletion option within the application.

You can request deletion of your account by going to:

Profile → Delete Account

When you request account deletion, we will delete or anonymise your applicable personal information within a reasonable period, subject to any information that we are required or permitted to retain under applicable law.

Certain information, such as transaction, payment, accounting, fraud-prevention, security, or legally required records, may be retained for the period required by applicable laws and regulations.

Once your account deletion request has been processed, you may no longer be able to access your account, coins, points, rewards, order history, or other account-related benefits associated with the deleted account.

If you have any questions regarding account deletion or your personal data, you can contact us using the contact details provided in the Contact Us section.

10. Children's Privacy

The Service is intended for users who meet the minimum age requirement applicable to the Service.

Minimum Age: [18 years / applicable age]

We do not knowingly collect personal information from individuals below the applicable minimum age without legally valid authorisation or consent where required.

If you believe that a minor has provided personal information to us in violation of this requirement, please contact us at contact@axmiontechnology.in so that we can review and take appropriate action.

11. Third-Party Services and Links

The Service may contain links to or integrations with third-party services, websites, applications, or platforms, including services such as payment providers, advertising providers, and YouTube.

We do not control the privacy practices of third-party services.

Your use of those services is governed by their respective privacy policies and terms. We recommend reviewing their privacy policies before providing information to them.

12. International or Third-Party Processing

Some of our service providers may process information using infrastructure located in jurisdictions outside your state or country, subject to applicable law and contractual or technical safeguards.

Where required by applicable law, we will take appropriate measures for such processing or transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Service, technology, legal requirements, or our data practices.

When we make changes, we will update the Last Updated date at the top of this Privacy Policy.

Where required or appropriate, we may also provide additional notice through the application or other available communication channels.

Your continued use of the Service after the updated Privacy Policy becomes effective means that you acknowledge the updated policy.

14. Grievance Officer and Contact Us

For questions, concerns, privacy requests, or complaints regarding this Privacy Policy or our processing of personal information, you may contact us at:

Company: Axmion Technology Pvt Ltd

Address: At-charpali, Ps-padampur, Kansingha, Rajborasambar Bargarh - 768036 India (IN)

Email: contact@axmiontechnology.in

Phone: +916370096947